Microsoft Dynamics 365
A flexible, customisable solution to suit everyone's business needs
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Built for teams of all kinds.
A set of cloud-based Software as a Service (SaaS) applications and services that combines both Customer Relationship Management and ERP components.
Profitability
Increase your profitability by streamlining administrative processes in your sales, marketing, and service divisions.
Personalised Service
Deliver a more personalised service by understanding customer preferences and history to enable technicians to work hands-free by using innovative technology.
Appointment Tracking
Dynamics 365 helps you provide customers with real-time technician location tracking and appointment reminders. The CRM enables you to share quotes, contracts, and scheduling information quickly and easily. It also lets customers self-schedule appointments and monitor service with a customer portal.
Engage and collaborate around
strategic deals.
Deliver a more personalised service by understanding customer preferences.
Target matched audiences based on LinkedIn interactions
Generate multichannel marketing campaigns
Create personalised workflows for each stage of your buying experience
Nurture sales-ready leads
Dynamics 365 Capabilities
Focus on building and maintaining the customer relationships that matter most.
Make Better Decisions
Real-time data will give you valuable insights into your brand reputation and performance. You will be able to prioritise leads using multiple lead scoring models.
Adapt Quickly
Automate processes for customer experiences, drive innovation and business decisions with artificial intelligence and use the Microsoft cloud platform to reduce operating costs, while simplifying deployment across your infrastructure.
Grow Your Business
You can improve your win rate with a dynamic, event-driven sales process. At the same time, you’ll build a pipeline with high-quality leads and prospects, while measuring the past actions and planning for the future.
